Instructions for the
AutoLab ATL-1000 #4210
and the
AutoLab ATL 1500 #4228
8. Troubleshooting

Note: All instructions apply to both the
ATL-1000 and ATL-1500, except where specifically noted. Only process programming differs
between the two versions of the AutoLab processor.
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8. Troubleshooting
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Fault Indicators
Indication - Cause - Remedy
Water bath does not heat up.
Water jacket not filled. Open water supply valve, or in case of external pump #4212,
make sure pump is connected properly and placed into a container filled with water. Then
manually fill the water jacket to the fill line. (See section 3.5.) The pump will not fill
water jacket automatically.
Unit is running on battery backup. Check power supply and connections.
Thermal overload is tripped. See section11.1 for reset instructions.
No LEDs lit.
ON/OFF Switch (#10) off. Press ON/OFF Button
No power to ATL-1500. Check plug, socket, and fuse or circuit breaker.
Internal PTC thrown. Turn off ATL-1500 for 5 minutes.
Bottles not empty after process is complete.
Bottle not air tight Replace bottle seal (part #07253)
Bottle was not closed before process was run. Close all bottles before
closing the top cover to start a process.
Processor will not start.
Top cover is not closed. Switch off the processor, close the cover, wait 5 seconds,
switch processor on.
If using the external pump the tempering bath may not be completely filled. Fill
the water jacket manually with water until it reaches the level line. (See section 3.5.)
The pump will not fill water jacket automatically.
Results vary between small and large tank/drums.
Tempering bath recirculation pump failure. Call JOBO Service.
Bleach remaining on print/film after process is
completed.
Water not turned on. Turn on water supply to ATL-1500.
High-pitched continuous beep.
Lid not closed. Close lid.
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If you have any questions, contact us utilizing one of the
following methods:
Equipment or Processing Questions:
- Phone: Customer Service Department (734) 205-9421
e-mail: tech@jobo-usa.com
Repair Questions:
- Phone: Repair Department (734) 205-9420
- e-mail: repair@jobo-usa.com
- Telephone (734) 677-6989
- Fax: (734) 677-6963
-
- Postal address
- P.O. Box 3721, Ann Arbor, MI 48106
- Shipping Address
- 4401 Varsity Drive, Suite D, Ann Arbor, MI 48108
- Electronic mail
- Sales: sales@jobo-usa.com
- Equipment & Processing Questions: tech@jobo-usa.com
Repair Information: repair@jobo-usa.com
- Shipping or Billing Questions: help@jobo-usa.com
Webmaster: webmaster@jobo-usa.com
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